Description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Assistant Director of Food and Beverage is responsible for overseeing and directing Banquets, Kitchen, Restaurants, In-Room Dining, Lounges, Stewarding, and any other Food or Beverage related areas operated by Hyatt.

Duties include:

• Responsible for short and long-term planning and the management of the Food and Beverage operations in the front and back of the house
• Develop and recommend the budget, marketing plans, and objectives and manage within those approved plans
• Implement and maintain F&B sales/marketing programs
• Direct and oversee the development of employees
• Hire, train, empower, coach, and counsel, performance and salary reviews
• Direct the implementation of the payroll, reports, forecasts, inventory, and budget for food and beverage operations
• Coordinate food and beverage operations with other hotel departments to ensure efficient guest service
• Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
• Implement procedures to increase guest and associate satisfaction
• Exercise quality control for both food and beverage
• Maintains Hyatt standards of service and ensures their implementation
• Performing daily walk-throughs to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
• Coach and counsel employees to reflect Hyatt service standards and procedures

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

You're more than welcome.

Qualifications

• 5 years or more of progressive hotel Food and Beverage experience (typically with Hyatt)
• Service-oriented style with professional presentation skills
• Proven leadership skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concepts, effective communicator, effective in providing exceptional customer service, and ability to improve the bottom line
• Clear and concise written and verbal communication skills
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal, and administrative skills
• Experience implementing new F&B concepts
• Previous Assistant F&B Director experience preferred

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.