The Tulsa City-County Library (TCCL), a cornerstone of learning, discovery, and community engagement since 1961, seeks a forward-thinking, operationally astute, service-oriented, and empowering leader to serve as its next Director of Customer Experience (DCE). Serving one of the nation's largest library systems, with 24 public locations, the DCE will play a pivotal role in shaping exceptional customer experiences, strengthening systemwide service excellence, and leading teams that make a meaningful ...
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